Does your beloved machine need to be professionally cleaned or serviced, but you can't be without it for a couple of weeks or longer?
QQ's super techs, who are normally at QQ six days a week, can clean and/or fix your machine on site to tip top running shape again and have it available to you very, very quickly assuming no parts have to be ordered (you will be notified if that is the case)!
(This also applies to those who already have their quilts turned in!!)
The 5 week longarming or 6 week including binding is a target date, it is not a commitment date. If you need your quilt by a specific date, put that on your take in sheet or send us an email at email@example.com and the team will get it done for you by your requested date. This includes those quilts already turned in and in the queue!
***Designs can be selected before drop off,
see our Longarm Services page for more information.***
Quilters Quest has a no returns policy. If you are ordering fabric online, but are unsure if it is the correct fabric, make a note on the order to request that we don't cut it until you arrive. We cannot take returns on any purchases.
Quilters Quest offers every day low prices and will not be undersold by any Chicagoland quilt store facility. We are committed to continued education on your new BERNINA or Janome machine so that you will be happy forever with your purchase. Our very talented team is always available to support you with your machine and your projects.