Tech Services Update

Does your beloved machine need to be professionally cleaned or serviced, but you can't be without it for a couple of weeks or longer?

GREAT NEWS!! 

QQ's super techs, who are normally at QQ six days a week, can clean and/or fix your machine on site to tip top running shape again and have it available to you very, very quickly assuming no parts have to be ordered (you will be notified if that is the case)!

Update from Longarm Bob

(This also applies to those who already have their quilts turned in!!)

We are currently running at a 5 week turnaround time for quilts that need to be longarmed, plus an extra week if it needs binding. If you need your quilt sooner than that, please let us know at info@quiltersquest.com and we will get it done for you!! :-)

***Designs can now be selected before drop off,
see our Longarm Services page for more information.***

Store Hours

Store Policies

• We are open for in-store shopping and curbside service Monday through Saturday 9:30am-4pm. We are closed on Sunday.

• Quilters Quest will be abiding by the State mandate effective February 28 to not require the use of a mask; however, it will be voluntary for those who wish to continue to properly wear a mask covering nose and mouth.

• Hand sanitizer is available upon entry into the store, as well as sanitizers throughout the store.
• Curbside pickups and drop offs are available for online orders, machine repairs, and longarming.
• To minimize personal contact, quilts for longarming are accepted by drop off only.
  • Complete this Longarm information sheet. Printed copies are available at the store's front door.
  • See our Longarm Services page for information on design selection.
  • Longarm Q24 rentals are available and must be scheduled either in person or by calling 630.969.2205.
• Machines to be cleaned and/or repaired are accepted by drop off only with a completed Machine information sheet. Printed copies are available at the store's front door.

Quilters Quest Return Policy

Quilters Quest has a no returns policy. If you are ordering fabric online, but are unsure if it is the correct fabric, make a note on the order to request that we don't cut it until you arrive for curbside pickup. We cannot take returns on any purchases.
 

Stay Safe! Stay Healthy!

Check out
"What's in the Box?!"
every Wednesday!

 

Quilters Quest Guarantee!

Quilters Quest offers every day low prices and will not be undersold by any Chicagoland quilt store facility. We are committed to continued education on your new BERNINA or Janome machine so that you will be happy forever with your purchase. Our very talented team is always available to support you with your machine and your projects.

Join the QQ family today!