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Store Hours

Monday - Saturday  9:30 am - 4 pm
Closed Sundays


At Quilters Quest, our primary concern is to find and execute the best safe practices for our customers and for the QQ team. This includes minimizing personal interactions and maximizing email communication. This transition requires patience, flexibility, and understanding from everyone. Please check back for updates as this situation progresses.

Temporary Store Policies

  • We are open for in-store shopping and curbside service Monday through Saturday 9:30am-4pm. We are closed on Sunday.
    • There is a limit of 25 customers allowed in the store at a time.
  • Masks must be worn within the store covering nose and mouth and social distancing must be maintained as best as possible.
    • Markers are in place at potential congestion areas such as the cash registers.
    • If there are more than 30 customers wanting to get into the store, X's are on the sidewalk for waiting for entry.
  • Hand sanitizer is available upon entry into the store, as well as sanitizers throughout the store.
  • Curbside pickups and drop offs are available and encouraged for online orders, machine repairs, and longarming.
  • To minimize personal contact, quilts for longarming are accepted by drop off only.
    • Complete this Longarm information sheet. Printed copies are available at the store's front door.
    • Designs will be communicated through email from Robert Cornella (bob@quiltersquest.com) and will have a pdf attachment containing the designs.  You will receive the design choices within 14 business days after drop off.
    • Longarm Q24 rentals are available with a limit of one session per week per customer.
  • Machines to be cleaned and/or repaired are accepted by drop off only with a completed Machine information sheetPrinted copies are available at the store's front door.

Quilters Quest Return Policy

Quilters Quest has a no returns policy. If you are ordering fabric online, but are unsure if it is the correct fabric, make a note on the order to request that we don't cut it until you arrive for curbside pickup. We cannot take returns on any purchases.

We will keep you updated as this situation progresses.

Stay Safe! Stay Healthy!

 


Quilters Quest Guarantee!


Quilters Quest offers every day low prices and will not be undersold by any Chicagoland quilt store facility. We are committed to continued education on your new BERNINA or Janome machine so that you will be happy forever with your purchase. Our very talented team is always available to support you with your machine and your projects.

Join the QQ family today!



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Calendar


Finishing School

Tackle those UFOs in a fun and friendly class with Celeste.

Free Motion Quilting with the BERNINA Stitch Regulator (BSR) Virtual Class

Learn how the BSR can give you a huge jumpstart towards lovely free motion quilting!

Brilliant Blooms Online Embroidery Event

Create this beautiful table runner during our virtual machine embroidery event!

Jan 24
Embroidery 101 VIRTUAL Lecture
Jan 26
Quiltworx Clinic
Jan 27
Finishing School

Contact Us

Phone: (630) 969-2205
Email: info@quiltersquest.com
Address: 7440-M Woodward Ave
Woodridge, IL 60517

Store Hours

Sunday  Closed
Monday  9:30 am - 4:00 pm
Tuesday  9:30 am - 4:00 pm
Wednesday  9:30 am - 4:00 pm
Thursday 9:30 am - 4:00 pm
Friday  9:30 am - 4:00 pm
Saturday  9:30 am - 4:00 pm

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