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CALL (630) 969-2205






 We're Open in Our New Location!

Our new location is one mile east of our current location at 7305 Lemont Rd.
We are located in Downers Park Plaza at the intersection of Lemont Road and 75th Street.

Thank you to all our wonderful customers for supporting and inspiring us for the last nine and a half years! We're looking forward to many more years of business in our new location!



Brand New Special Edition Machines!

Call us today if you're interested!

Designed by Kaffe Fassett, these machines are a celebration of color in Kaffe's signature style.
Only a limited number of these machines are remaining. Visit us or call today to reserve yours!

Visit the BERNINA site for more details on these beautiful machines and the included accessories!


 



Tech Services Update

The QQ technical team firmly believes in People, Quality, and Service and strives toward the satisfaction of our customer family.

When your beloved machine is entrusted to us for maintenance and repair, it does not leave the premises. (The rare exception to this would be a machine that needed to be returned to the distributor for a very complex repair or unusual circumstance. In such a case, your Bernina machine is driven to Aurora, IL, and your Janome machine is safely packed and shipped to New Jersey.)

QQ technicians are paid a generous hourly wage, thus there is no incentive to rush your work order through. We logically and methodically work through issues you have noted on your work order, and do not release the machine until it is performing to our satisfaction. This often involves many more hours behind the scenes than you may be aware of, but is part of our commitment.

We stand behind our work and offer a 30-day service warranty for the same issue.

We offer professional guidance on the best use and care of your machine for optimal performance.

We are factory-trained and undergo continuing education on new and existing products every year.

Our services are competitively priced, and we are currently offering better than average turnaround, often a week or less.


 

Update from Longarm Bob

Our current turnaround time for longarming is approximately 5 weeks, (6 weeks if you need binding). If you have a deadline for your quilt, please let us know and we will do our best to get it done for you.

***Designs can be selected before drop off,
see our
Longarm Services page for more information.***


 

Store Hours

Monday - Saturday  9:30 am - 4 pm
Closed Sundays


Store Policies

  • We are open for in-store shopping and curbside service Monday through Saturday 9:30am-4pm. We are closed on Sunday.
  • Quilts for longarming can be checked in at any time.
    • Complete this Longarm information sheet. Printed copies are available at the store's front door.
    • See our Longarm Services page for information on design selection.
    • Longarm Q24 rentals are available and must be scheduled either in person or by calling 630.969.2205.
  • Machines to be cleaned and/or repaired can be checked in with a completed Machine information sheet. Printed copies are available at the store's front door.

Quilters Quest Return Policy

Quilters Quest has a no returns policy. If you are ordering fabric online, but are unsure if it is the correct fabric, make a note on the order to request that we don't cut it until you arrive. We cannot take returns on any purchases.

 


Quilters Quest Guarantee!


Quilters Quest offers every day low prices and will not be undersold by any Chicagoland quilt store facility. We are committed to continued education on your new BERNINA or Janome machine so that you will be happy forever with your purchase. Our very talented team is always available to support you with your machine and your projects.

Join the QQ family today!



Quilters Quest Gift Card


Purchase a Quilters Quest Gift Card:
Amount: $
Add to Cart


Calendar


Bella Wallet

Inspired by the movie, Life is Beautiful, the Bella wallet features a zippered closure and pockets, as well as several card pockets.

BERNINA Mastery Class #1

Come learn all of the wonderful things your wonderful new machine can do!
Class is free if you purchased your machine from QQ, please call to register.

Featherweight Free Motion Quilting

Learn to free motion quilt on your Featherweight!

Jun 9
Walk Around The Block - Beginner
Jun 10
Gnome Bottle Topper Make and Take
Jun 10
Gnome Bottle Topper Make and Take

Contact Us

Phone: (630) 969-2205
Email: info@quiltersquest.com
Address: 7305 Lemont Rd.
Downers Grove, IL 60516

Store Hours

Sunday  Closed
Monday  9:30 am - 4:00 pm
Tuesday  9:30 am - 4:00 pm
Wednesday  9:30 am - 4:00 pm
Thursday 9:30 am - 4:00 pm
Friday  9:30 am - 4:00 pm
Saturday  9:30 am - 4:00 pm

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