Celebrate Our 10th Birthday With Us!
We're celebrating a decade of brick and mortar business, (now in our new larger location at 7305 Lemont Rd, Downers Grove) with an exciting sale this Thursday, Friday, and Saturday! We will be picking a section of the store each day and making it 25% off! The category for June 3rd is: Flannels and Widebacks! All day, in-store and online, save 25% off all flannels and wide backs! Plus, all sale fabric is $5.99 per yard and pre-cut fat quarters (excluding bundles) are $2! Shop online here!
Win Fantastic Prizes!
Through closing on Saturday, for every $50 spent in-store (excluding machines, tech services and longarming) you'll earn a ticket to win one of our fantastic prizes! Prizes include a BERNINA B335, BERNINA B475, Janome 1600, Accuquilt GO Electric Cutter, Laurastar Iron, fabric, notions and more! Online shoppers for every $50 spent during these three birthday event days will be eligible to win a fantastic gift basket. We'll do the drawing LIVE on Facebook at 4:00 on Saturday.
Spin to Win!
Every customer who visits the store Thursday, Friday, or Saturday is eligible to spin our prize wheel to win a fun birthday treat. Every spin wins!
Incredible Deals on Machines!
We have a gift for you: special birthday pricing on sewing machines, plus, we also have 0% financing for qualifying BERNINA purchases! Visit us to take a look at the unbeatable savings you'll find this week! 
We're Open in Our New Location!
Our new location is one mile east of our current location at 7305 Lemont Rd.We are located in Downers Park Plaza at the intersection of Lemont Road and 75th Street.
Thank you to all our wonderful customers for supporting and inspiring us for the last nine and a half years! We're looking forward to many more years of business in our new location!
Brand New Special Edition Machines!
Call us today if you're interested!
Only a limited number of these machines are remaining. Visit us or call today to reserve yours!
Visit the BERNINA site for more details on these beautiful machines and the included accessories!
Tech Services Update
The QQ technical team firmly believes in People, Quality, and Service and strives toward the satisfaction of our customer family.
When your beloved machine is entrusted to us for maintenance and repair, it does not leave the premises. (The rare exception to this would be a machine that needed to be returned to the distributor for a very complex repair or unusual circumstance. In such a case, your Bernina machine is driven to Aurora, IL, and your Janome machine is safely packed and shipped to New Jersey.)
QQ technicians are paid a generous hourly wage, thus there is no incentive to rush your work order through. We logically and methodically work through issues you have noted on your work order, and do not release the machine until it is performing to our satisfaction. This often involves many more hours behind the scenes than you may be aware of, but is part of our commitment.
We stand behind our work and offer a 30-day service warranty for the same issue.
We offer professional guidance on the best use and care of your machine for optimal performance.
We are factory-trained and undergo continuing education on new and existing products every year.
Our services are competitively priced, and we are currently offering better than average turnaround, often a week or less.
Update from Longarm Bob
Our current turnaround time for longarming is approximately 5 weeks, (6 weeks if you need binding). If you have a deadline for your quilt, please let us know and we will do our best to get it done for you.
***Designs can be selected before drop off,
see our Longarm Services page for more information.***
Store Hours
Monday - Saturday 9:30 am - 4 pmClosed Sundays
Store Policies
- We are open for in-store shopping and curbside service Monday through Saturday 9:30am-4pm. We are closed on Sunday.
- Quilts for longarming can be checked in at any time.
- Complete this Longarm information sheet. Printed copies are available at the store's front door.
- See our Longarm Services page for information on design selection.
- Longarm Q24 rentals are available and must be scheduled either in person or by calling 630.969.2205.
- Machines to be cleaned and/or repaired can be checked in with a completed Machine information sheet. Printed copies are available at the store's front door.
Quilters Quest Return Policy
Quilters Quest has a no returns policy. If you are ordering fabric online, but are unsure if it is the correct fabric, make a note on the order to request that we don't cut it until you arrive. We cannot take returns on any purchases.
Quilters Quest Guarantee!
Quilters Quest offers every day low prices and will not be undersold by any Chicagoland quilt store facility. We are committed to continued education on your new BERNINA or Janome machine so that you will be happy forever with your purchase. Our very talented team is always available to support you with your machine and your projects.
Join the QQ family today!
Contact Us
Phone: (630) 969-2205Email: info@quiltersquest.com
Address: 7305 Lemont Rd.
Downers Grove, IL 60516
Store Hours
Sunday ClosedMonday 9:30 am - 4:00 pm
Tuesday 9:30 am - 4:00 pm
Wednesday 9:30 am - 4:00 pm
Thursday 9:30 am - 4:00 pm
Friday 9:30 am - 4:00 pm
Saturday 9:30 am - 4:00 pm
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