Quilters Quest is Reopening May 30th!

First and foremost, your team at Quilters Quest wants to thank you for your strong support while we have been closed to the public since March 21st. Hopefully you have found our website and online ordering process easy to use. Our minimized team has worked very hard to fulfill your orders in a timely fashion with many orders being filled the same day and available for curbside pickup.
Your cooperation and understanding of machine repairs and longarming services are greatly appreciated. We know many machines saw the light of day for the first time in many years and we want to congratulate everyone for all of their efforts to help keep people safe by making masks and protective gear.

New Store Policies

• Beginning May 30th, there will be a limit of 10 customers allowed in the store at any one time.
  • This represents a standard of 2 customers per 1,000 square feet.
• Masks must be worn within the store and social distancing must be followed as best as possible.
  • Tape X's will be in place at potential congestion areas such as the cash registers.
  • Should there be more than 10 customers wanting to get into the store, X's will be on the sidewalk for waiting for entry.
• There will be a hand sanitizer station upon entry into the store, as well as sanitizers throughout the store.
• We will continue with curbside pickups and shipping for online orders, machine repairs, and longarming.
• We will be discontinuing local deliveries on May 30th.
• Longarm rentals will not be available until a later date.

Quilters Quest Return Policy

Quilters Quest has a no returns policy. If you are ordering fabric online, but are unsure if it is the correct fabric, make a note on the order to request that we don't cut it until you arrive for curbside pickup. We cannot take returns on any purchases under the current COVID-19 guidelines.

We will keep you updated as this situation progresses.

Stay Safe! Stay Healthy!

COVID-19 Face Masks and Scrub Caps

Masks and caps will be delivered to local hospitals and clinics for medical personnel and first responders.
There will be a collection tub outside of the store Monday through Saturday from 9 to 2.
There are links to suggested patterns below, although any pattern is welcome.
Please use 100% cotton fabric. (All of the quilting fabrics from Quilters Quest are 100% cotton.)
Masks should be made with two different fabrics to distinguish the inside from the outside.

Check out
"What's in the Box?!"
every Wednesday!

 

Quilters Quest Guarantee!

Quilters Quest offers every day low prices and will not be undersold by any Chicagoland quilt store facility. We are committed to continued education on your new BERNINA or Janome machine so that you will be happy forever with your purchase. Our very talented team is always available to support you with your machine and your projects.

Join the QQ family today!