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Welcome to Quilters Quest!

Quilters Quest is your local quilt shop for Chicagoland.
Located in Downer's Grove, QQ offers everything you need along your quilting journey-
from patterns, fabric, and notions, to domestic and longarm machines. 
Check out our longarm quilting services, longarm rental options, sewing machine repairs, and class descriptions
Browse the quilt shop site to learn more about us and contact us if you have any questions! We hope to see you soon!

Update from the Longarm Team!

Our Longarm Team has been hard at work, and we're happy to announce that we're extending our holiday deadline to October 31st. All quilts dropped off before October 31st are guaranteed to be finished before December 25th. (If you require binding, the deadline is October 15th.)



We have added new fixtures for batting and fat quarters!


Look at our new Thread Racks

     

All fixtures were Custom Built by Ryan Brimm who can also
custom build anything for you!
sales@theflyingthread.com



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NEW BERNINA 990: The #UltimateBERNINAmachine



 

 





Image of Lisa and JJ our in-store machine technicians

Tech Services Update

The QQ technical team firmly believes in People, Quality, and Service and strives toward the satisfaction of our customer family.

When your beloved machine is entrusted to us for maintenance and repair, it does not leave the premises. (The rare exception to this would be a machine that needed to be returned to the distributor for a very complex repair or unusual circumstance. In such a case, your Bernina machine is driven to Aurora, IL, and your Janome machine is safely packed and shipped to New Jersey.)

QQ technicians are paid a generous hourly wage, thus there is no incentive to rush your work order through. We logically and methodically work through issues you have noted on your work order, and do not release the machine until it is performing to our satisfaction. This often involves many more hours behind the scenes than you may be aware of, but is part of our commitment.

We stand behind our work and offer a 30-day service warranty for the same issue.

We offer professional guidance on the best use and care of your machine for optimal performance.

We are factory-trained and undergo continuing education on new and existing products every year.

Our services are competitively priced, and we are currently offering better than average turnaround, often a week or less.


 

Update from Longarm Bob

Tell us the date when you would like to pick up your finished (unbound) quilt and we will get it done for you. Please, give us a minimum of one week for completion.

The transition to our new location with our 5 longarm machines, almost 23,000 all-over digital longarm designs, close to 150 different thread choices, a dry cleaner conveyor system to keep your quilt clean and organized, and the very successful conclusion to the holiday quilt season affords us the capability to meet your pick up date desires.

If you do not have a specific pick up date in mind, we are targeting (not a promise) a turnaround of 5 weeks out for unbound quilts and 6 weeks for quilts with binding.

QQ also has an additional longarm for customers to rent and longarm their own quilts!

Image of the longarm area in the new store showing all five Gammill machines with quilts loaded on them
***Designs can be selected before drop off,
see our
Longarm Services page for more information.***


 

Store Hours

Monday - Saturday  9:30 am - 4 pm
Closed Sundays


Store Policies

  • We are open for in-store shopping and curbside service Monday through Saturday 9:30am-4pm. We are closed on Sunday.
  • Quilts for longarming can be checked in at any time.
    • Complete this Longarm information sheet. Printed copies are available at the store's front door.
    • See our Longarm Services page for information on design selection.
    • Longarm Q24 rentals are available and must be scheduled either in person or by calling 630.969.2205.
  • Machines to be cleaned and/or repaired can be checked in with a completed Machine information sheet. Printed copies are available at the store's front door.

Quilters Quest Return Policy

Quilters Quest has a no returns policy. If you are ordering fabric online, but are unsure if it is the correct fabric, make a note on the order to request that we don't cut it until you arrive. We cannot take returns on any purchases.

 


Quilters Quest Guarantee!


Quilters Quest offers every day low prices and will not be undersold by any Chicagoland quilt store facility. We are committed to continued education on your new BERNINA or Janome machine so that you will be happy forever with your purchase. Our very talented team is always available to support you with your machine and your projects.

Join the QQ family today!



Quilters Quest Gift Card


Purchase a Quilters Quest Gift Card:
Amount: $


Calendar


Laura Heine Collage Paisley Party Table Runner

Dress up your table with Laura Heine’s Paisley Party Table Runner.

BERNINA Mastery Class #1

Come learn all of the wonderful things your wonderful new machine can do!
Class is free if you purchased your machine from QQ, please call to register.

Hand Stitchers Club

Join Celeste for a fun and relaxing session of hand work.

Oct 16
Finishing School
Oct 16
Right from the Start
Oct 17
Sandy Laminated Cotton Tote Bag

Contact Us

Phone: (630) 969-2205
Email: info@quiltersquest.com
Address: 7305 Lemont Rd.
Downers Grove, IL 60516

Store Hours

Sunday  Closed
Monday  9:30 am - 4:00 pm
Tuesday  9:30 am - 4:00 pm
Wednesday  9:30 am - 4:00 pm
Thursday 9:30 am - 4:00 pm
Friday  9:30 am - 4:00 pm
Saturday  9:30 am - 4:00 pm

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